Scott’s Info: August 2021

Monday, August 23, 2021

Adapting Manufacturing B2B Strategies to Post Pandemic Environment

In the midst of COVID-19, navigating manufacturing sales can be difficult. Opportunities for traditional sales methods, such as dinner meetings, conferences, and trade shows are currently nonexistent with no plans of returning anytime soon. A recent study announced that 90 percent of sales have moved their company tactics towards online strategies, such as video conferencing and phone methods. While it can be difficult to gain trust with end-users over the phone, most believe that it is easier to connect with people digitally. Although it is unknown what sales will look like post-COVID-19, there will be changes that might require quick adaptation.

However, digital trends that have approached out of COVID-19 will certainly continue to stay relevant. With the inability to travel, the digital trend is rising and will continue to rise. B2B companies will need to adjust their sales tactics to fit the post-COVID era and adjust to the new world ahead. To support B2B companies in this process, receiving a list of manufacturing companies in Ontario from Scott’s info can assist.

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Contact:

Scott’s Directories Attn: Customer Service,

507 Lakeshore Rd. E. Suite 206-A,

Mississauga,

ON L5G 1H9

Phone: 1-844-402-2076

Email id: sales@scottsdirectories.com

Monday, August 16, 2021

How B2B Companies Can Better Optimize Data

B2B companies are significantly increasing in demand. With continuous growth comes changes in adapting to customer’s needs. Customers can purchase goods faster, create trustworthy relationships, and make quicker sales as B2B services become more accommodating. Understanding the thought process of customers and what they are looking for can assist in creating a better customer service model. Some customers desire self-serving business models that some B2B companies are beginning to transition into. If you are searching for new clients on a business to business directory, it is important to understand how you can better serve them.

Data Misuse

If you landed clients on a B2B company list, there are few ways to avoid losing them to competitors. Most clients want to work with consistent businesses. For instance, some sales representatives can be aggressive, websites can lack vital information, and customer service can be delayed. These factors can be frustrating to clients and can take longer for a sale to be made. Generally, if this is occurring, then data to determine what customers are seeking is outdated. B2B companies must look at all aspects of customer data to determine how they can best serve clients and increase value.